PRIVACY STATEMENT

Last updated: 24 May 2026

This Privacy Statement explains how GeoNexa Labs Ltd collects, uses and protects personal information when you use our website, contact us, subscribe to our updates, or otherwise interact with us.

GeoNexa Labs Ltd is committed to handling personal information responsibly, transparently and in accordance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Who we are

GeoNexa Labs Ltd is a company registered in England and Wales.

Company name: GeoNexa Labs Ltd
Company number: 15906741
Registered office: Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London, E14 9NN, United Kingdom
Website: https://www.geonexalabs.com
Email: privacy@geonexalabs.com

For the purposes of data protection law, GeoNexa Labs Ltd is the controller of the personal information described in this Privacy Statement.

We have not appointed a Data Protection Officer because we are not currently required to do so. If you have any questions about this Privacy Statement or how we handle personal information, please contact us using the email address above.

2. The personal information we collect

We may collect and use the following types of personal information.

Information you provide directly

When you contact us through our website, email us, or submit a form, we may collect:

your first name and last name;
your email address;
your organisation or company name, if provided;
your job title, if provided;
your telephone number, if provided;
the content of your message or enquiry;
your preferences about receiving updates or marketing communications from us.

Website and technical information

When you visit our website, we may collect limited technical information, including:

IP address;
device and browser type;
pages visited;
date and time of visit;
referring website or source;
approximate location derived from technical data;
cookie and consent preferences.

This information may be collected through Wix, analytics tools, cookies and similar technologies. For more information, please see our Cookie Statement.

Business relationship information

If we work with you, your organisation, or a prospective client, supplier, partner or adviser, we may collect:

business contact details;
correspondence and meeting notes;
project requirements;
proposal and contract information;
invoicing and payment records;
records of services provided or requested.

3. How we collect personal information

We collect personal information when:

you submit an enquiry through our website;
you subscribe to updates or marketing communications;
you email, call or otherwise contact us;
you engage with us on a potential project, proposal or commercial relationship;
you visit our website and interact with cookies, analytics or embedded services;
your organisation provides your details to us in connection with a business enquiry or project.

4. How we use personal information

We use personal information for the following purposes:

to respond to enquiries and messages;
to assess whether our services may be relevant to your organisation;
to provide information about our services;
to manage prospective and existing client relationships;
to prepare proposals, contracts and project documentation;
to deliver consultancy, analytics, modelling or related services;
to send updates or marketing communications where permitted;
to maintain and improve our website;
to understand website performance and user behaviour;
to manage security, fraud prevention and business records;
to comply with legal, accounting and regulatory obligations.

5. Our lawful bases for using personal information

We only use personal information where we have a lawful basis to do so.

Legitimate interests

We may use personal information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This may include:

responding to business enquiries;
communicating with prospective clients, partners and suppliers;
managing B2B relationships;
improving our website and services;
keeping appropriate business records;
protecting our business and website from misuse or security threats.

Consent

We rely on consent where you have given us permission to use your information for a specific purpose, such as:

subscribing to email updates;
accepting non-essential cookies or analytics technologies.

You can withdraw your consent at any time. For email updates, you can use the unsubscribe link in our emails or contact us directly. For cookies, you can update your cookie preferences using the cookie settings tool on our website.

Contract

We may use personal information where it is necessary to take steps before entering into a contract or to perform a contract with you or your organisation.

Legal obligation

We may use personal information where we need to comply with legal, tax, accounting or regulatory obligations.

6. Marketing communications

We may send you updates about GeoNexa Labs, our services, insights or events if you have subscribed or where we are otherwise legally permitted to do so.

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

We will not sell your personal information to third parties for their own marketing purposes.

7. Cookies and analytics

Our website uses cookies and similar technologies. Some cookies are necessary for the website to function. Others, such as analytics or marketing cookies, may require your consent.

We use Wix to operate our website. Wix and related service providers may process technical information when you visit or interact with the website.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can manage your cookie preferences through the cookie banner or cookie settings tool on our website.

For more information, please see our Cookie Statement.

8. Who we share personal information with

We may share personal information with trusted third parties where necessary for the purposes described in this Privacy Statement. These may include:

website hosting and platform providers, including Wix;
email, CRM or marketing service providers;
analytics and cookie consent providers;
IT, cloud hosting and security providers;
professional advisers, including accountants, lawyers and consultants;
payment, banking and administrative service providers;
regulators, tax authorities, courts or public bodies where required by law.

We only share personal information where there is a valid reason to do so and, where appropriate, we require service providers to protect personal information and use it only for agreed purposes.

9. International transfers

Some of the service providers we use may process personal information outside the United Kingdom or European Economic Area.

Where personal information is transferred internationally, we take steps to ensure that appropriate safeguards are in place. This may include using adequacy regulations, standard contractual clauses, data processing agreements or other safeguards recognised under applicable data protection law.

10. How long we keep personal information

We keep personal information only for as long as necessary for the purposes for which it was collected, including legal, accounting, reporting and business record requirements.

As a general guide:

website enquiry records may be kept for up to 24 months after the last interaction, unless a longer period is needed for an ongoing business relationship;
marketing subscription records may be kept until you unsubscribe or ask us to delete them, subject to maintaining a limited suppression record to respect your opt-out;
client, supplier, contract, tax and accounting records may be kept for up to 7 years or longer where required by law;
website analytics data may be retained according to the settings of the analytics tools we use.

We may keep information for longer if necessary to establish, exercise or defend legal claims, comply with legal obligations, or manage an ongoing relationship.

11. How we protect personal information

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure cloud services, password protection, account permissions, software updates and careful selection of service providers.

No website or online service can be guaranteed to be completely secure, but we take reasonable steps to protect the information we handle.

12. Your rights

Depending on your location and the circumstances, you may have the following rights in relation to your personal information:

the right to access the personal information we hold about you;
the right to ask us to correct inaccurate or incomplete information;
the right to ask us to delete your personal information;
the right to ask us to restrict how we use your information;
the right to object to certain uses of your information;
the right to data portability in certain circumstances;
the right to withdraw consent where we rely on consent;
the right to complain to a data protection authority.

You have the right to object to our use of your personal information for direct marketing at any time.

To exercise your rights, please contact us using the email address in section 1. We may need to verify your identity before responding to your request.

13. Complaints

If you are unhappy with how we handle your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office.

Website: https://ico.org.uk
Telephone: 0303 123 1113

If you are based in the European Economic Area, you may also have the right to complain to your local data protection authority.

14. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of those third-party websites. You should read their privacy policies before providing them with personal information.

15. Changes to this Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our business, website, legal obligations or data handling practices.

The latest version will always be published on this page. The date at the top of the policy shows when it was last updated.

16. Contact us

If you have any questions about this Privacy Statement or how we handle personal information, please contact:

GeoNexa Labs Ltd
Email: privacy@geonexalabs.com